Who we are
OneClickPackaging ("we", "us") designs and prints custom packaging. This policy applies to our website oneclickpackaging.com and to the information you share with us by form, email, phone or live chat. Our office is at 8033 W. Sunset Blvd, Los Angeles, CA 90046.
Information we collect
We only collect what we need to answer your questions, prepare quotes and deliver orders:
- Details you give us: your name, email address, phone number, company name, shipping and billing address, and the packaging details you send (box type, size, quantity, printing and message).
- Files you send: logos, artwork and product photos you share so we can design your packaging.
- Chat and email conversations: messages you send through our live chat or by email.
- Technical data: like most websites, our servers and tools record basic information such as your IP address, browser type, pages visited and the time of your visit.
How we use your information
- To reply to your enquiries and send quotes, mockups and proofs.
- To produce, ship and support your order, and to send order updates.
- To keep records required for accounting, tax and legal purposes.
- To improve our website, products and service.
- To send occasional news or offers, only where you have agreed. You can unsubscribe at any time.
We do not sell your personal information.
Cookies and similar technologies
Our website uses cookies that are needed for it to work (for example, to keep a form or cart working) and may use analytics cookies that help us understand how visitors use the site. Third-party features such as our live chat and customer reviews widget may also set their own cookies. You can block or delete cookies in your browser settings; some parts of the site may not work correctly without them.
Who we share information with
We share information only with service providers who help us run our business, and only as much as they need. These include website hosting and security, email and live-chat providers, analytics and reviews tools, printing and production partners, shipping carriers and payment processors. They are required to keep your information secure and use it only to provide their services to us. We may also disclose information if the law requires it.
Embedded content from other websites
Pages on this site may include embedded content such as maps, videos or review widgets. Embedded content behaves exactly as if you had visited the other website, which may collect data about you under its own privacy policy.
How long we keep your information
We keep quote and order information for as long as needed to serve you and to meet our legal, tax and accounting obligations. Files and enquiries that do not lead to an order are deleted when they are no longer needed.
Your rights and choices
You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can opt out of marketing emails at any time. If you live in California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete and correct your personal information and not to be discriminated against for using these rights. To make a request, email info@oneclickpackaging.com. We will verify your request and respond within the time required by law.
How we protect your information
Our website uses an encrypted (HTTPS) connection, and we limit access to your information to the people who need it to do their job. No method of transmission or storage is completely secure, but we work hard to protect your data.
Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
Contact us
Questions about this policy or your information? Email info@oneclickpackaging.com, call +1 307 400 2837, or write to us at 8033 W. Sunset Blvd, Los Angeles, CA 90046.